Satisfaction Survey

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Support us in answering this questionnaire

It is very important for us to know your opinion and to know what we can improve.

Satisfaction Survey

User Name

Company Name

Name of MASEI Representative

Please rate from 1 to 5 the following aspects of our service considering 1 as Not Satisfactory and 5 as Very Satisfactory, Thank you!

1.- Does the Masei Representative show up punctually to attend your request?

2.- Did you receive the quotation/proposal within the established time?

3.- Do Masei's design proposals meet your expectations?

4.- Has the follow-up of the projects by the Masei representative been adequate for you?

5.- Has the technical support provided by the Masei representative helped you meet your needs?

6.- Does the product received meet your requirements?

7.- Was the product delivered in the time agreed upon in the proposal?

8.- Was the after-sales follow-up by the Masei representative good?

9.- Are Masei's proposals competitive with other suppliers?

10.- Is the Masei representative's attention respectful and cordial?

11.- Is the communication between Masei and you as a customer good?

Conclusion: Please select one of the following options

Help us improve! What are your comments?

Eje 130 No. 150 Int. 33
Col. Industrias,
San Luis Potosí, SLP.
C.P. 78395

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